Privacy Policy

Next Right Studios LLC
18475 W. Colfax Ave #456
Golden, CO 80401
Contact: support@reagentclaw.com

Information you give us

• Account & billing. Your name, email address, billing address, and the last four digits of your payment method, collected when you create an account or purchase a plan.
• Brand voice & profile data. Any voice preferences, agent name, brokerage, license number, or signature you save in your dashboard.
• Inputs to the tools. Any text, lead records, property data, or other content you paste or upload into the AI tools while using them.
• Generated outputs. The AI-generated text returned by the tools during your session, retained in your dashboard so you can revisit it.
• Support communications. The content of emails or support tickets you send us, plus any attachments.

Information collected automatically

• Usage & device info. IP address, browser type, operating system, pages visited, referring URL, and interactions with the application.
• Cookies & similar tech. First-party cookies for session authentication and basic analytics. We do not use advertising cookies or retargeting pixels.

Information from third parties

• Stripe (payments). Payment confirmations, receipts, billing country, and dispute information.
• Email service providers. Delivery, open, and click data for transactional emails (receipts, product updates, password resets).

We use personal information to:

• Provide and operate the Service.
• Process your purchase and deliver the tools to you.
• Generate AI outputs in response to your requests (this requires sending your inputs to the underlying model provider — see Section 4).
• Send transactional emails (receipts, product updates, security notices).
• Provide customer support.
• Detect and prevent fraud, security incidents, and abuse.
• Comply with legal obligations.

We do not sell personal information. We do not use your Inputs or Outputs to train general-purpose AI models. We use the OpenAI API with the no-training opt-out enabled for all customer traffic.

• Stripe — to process payments. PCI-DSS Level 1 certified. Privacy policy: stripe.com/privacy.
• Supabase — our database and authentication provider. Customer data is stored encrypted at rest in a U.S. region.
• Vercel — our hosting and edge infrastructure provider for app.reagentclaw.com.
• OpenAI — the model provider that runs the AI tools. Your Inputs are sent to OpenAI to generate the Output and are processed under enterprise terms with the no-training opt-out enabled.
• Resend — to deliver transactional and onboarding email.
• Upstash — to power our rate-limiting infrastructure (only IP addresses and user IDs are processed there, and only transiently).
• Sentry — to record application errors so we can fix bugs. Error reports may include user identifiers and stack traces.
• Legal & safety — to comply with a subpoena, court order, or legal obligation, or to protect the rights, property, or safety of Next Right Studios LLC, our customers, or others.
• Business transfer — in connection with a merger, acquisition, or sale of assets, subject to continued compliance with this Policy.

• Account and billing records: 7 years after the end of our relationship, as required by U.S. tax and accounting rules.
• Inputs and outputs: retained in your dashboard while your account is active so you can revisit prior generations. You can delete any output at any time. On account deletion, all stored inputs and outputs are deleted within 30 days.
• Support communications: 3 years from the date of the communication.
• Cookie & analytics data: 14 months.

Depending on where you live, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of personal information.
• Object to or restrict certain processing.
• Request data portability.
• Opt out of "sales" or "sharing" of personal information (we don't do either).
• Withdraw consent where we rely on consent.

To exercise any of these rights, email support@reagentclaw.com. We respond within 30 days.

California residents (CCPA / CPRA)

California residents have the rights described above. We do not sell or share personal information for cross-context behavioral advertising. The categories of personal information we collect are described in Section 2.

EEA / UK residents (GDPR / UK GDPR)

Our legal bases for processing are: (a) performance of a contract (to deliver the Service you purchased), (b) legitimate interests (operating and securing our business), and (c) consent (where applicable). You may lodge a complaint with your local data protection authority.

We use industry-standard security measures including TLS in transit, encrypted storage, role-based access controls, row-level security on customer data, and routine security reviews. No system is 100% secure; if you believe your account has been compromised, contact us immediately at support@reagentclaw.com.

The Service is intended for licensed real estate professionals and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have, contact us and we will delete it.

We are based in the United States. If you access the Service from outside the U.S., your information may be transferred to, stored in, and processed in the U.S. and other countries where our service providers operate. We rely on Standard Contractual Clauses (or equivalent mechanisms) for transfers from the EEA and UK.

Transactional emails (receipts, product updates, security notices) are sent to you as part of your customer relationship. Marketing emails include an unsubscribe link; we honor unsubscribe requests within 10 business days as required by CAN-SPAM. Our physical mailing address is included in every marketing email.

We may update this Privacy Policy from time to time. Material changes will be announced by email or a prominent notice on the Service at least 14 days before taking effect. The "Last updated" date at the top of this page indicates when the Policy was last revised.

Questions, concerns, or rights requests:

Next Right Studios LLC
ReAgentClaw — Privacy
18475 W. Colfax Ave #456
Golden, CO 80401
support@reagentclaw.com